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Our IT AMC Approach – Built for SMEs, Inspired by Enterprises

At Power MyIT, we’ve designed our IT Service Management (ITSM) approach specifically for small and mid-sized businesses. We blend the best practices used by large enterprises with the flexibility and cost-efficiency that SMEs need.

By bringing together people, processes, and technology under one streamlined service, we deliver an organized, reliable, and scalable ITSM solution — tailored to fit your business and your budget.

People

A team of expert IT engineers at your service.

Process

Get Best Processes and Practices to manage the IT Services.

Technology

We provide your ITSM Application and Network Monitoring tools included with our services.

Our IT Service Management (ITSM) framework is built around three powerful pillars: Know, Manage, and Improve. This approach is designed to boost the availability, performance, and security of your entire IT infrastructure — not just fix issues when they happen.

We don’t just offer routine health checks or basic support ticket resolutions. Instead, we deliver a complete ITSM solution that integrates people, process, and technology to give your business long-term reliability and efficiency.

With us, IT isn’t just supported — it’s continuously optimized.

Know Your IT

COMPLETE VISIBILITY INTO YOUR IT INFRASTRUCTURE – ANYTIME, ANYWHERE

PowerMyIT desktop view

We provide you to access for ITSM Application which gives you all details about your IT:

• Single pane of glass for complete network and infrastructure visibility
• Detailed reports on incident, and server reports
• Near real time network monitoring and maps
• Know your GAPS
• Know  Daily Backup Status

Manage IT

PROACTIVE SUPPORT FOR ALL IT INFRASTRUCTURE TECHNOLOGIES

Get anytime support for all IT Infrastructure technologies like:

•  Managed Servers
•  Managed Network
•  Managed Backup
•  Managed Security Essentials

In addition, enjoy our complimentary services such as:

•  24×7 monitoring
•  Configurations fine tuning as per alerts (pro active)
•  Patch management
•  Inventory and Asset management
•  Unlimited tickets
•  Health checks

PowerMyIT Server Admin

Improve IT

CONTINUOUS IMPROVEMENT WITH GAP ANALYSIS

IT Infrastructure has many technologies and components which need to be fine tuned and maintained continuously to keep the IT environment always available and safe. We have the process for improving the Infrastructure.

• Keep documented the GAPs and Risks in IT Environment
• Keep customers informed about the GAPs
• Provide them consultancy to fix the GAPs
• Work Proactively to fix the GAPs

VALUE ADDED SERVICES

Infrastructure Documentation

We maintain the details of your complete IT Infrastructure in one document , which helps you to understand your environment easily anytime.

  • Complete Infrastructure overview from ITSM Dashboard
  • Severs and Network Architecture Diagrams
  • Inventory Details

Network Monitoring

Network Monitoring Services provide the monitoring of your complete IT Infrastructure critical components. Our Team will monitor it and provide the necessary support for the problems.

  • 24×7 monitored network
  • Live view from ITSM Dashboard
  • Historical Reports

GAP Analysis and Consultancy

This service provides the assessment of your current status of IT Infrastructure. Its basic objective is to  find the weak areas  and suggestion to improve them.

  • Provided once in a year
  • Gives you current health and roadmap
  • Assessments as per the industry best practices