plans and pricing

MegaFix Plans

IT SUPPORT AMC (FIX-IT HOURS)

MEGA S10

OMR 150 | 10 Hours

End to End IT Support
Instant Remote Support
Onsite Visits
Support Tickets and Basic Installations Included
10×5 Support

MEGA S30

Rs. 450 | 30 Hours

End to End IT Support
Instant Remote Support
Onsite Visits
Support Tickets and Basic Installations Included
10×5 Support

MEGA S40

Rs. 550 | 40 Hours

End to End IT Support
Instant Remote Support
Onsite Visits
Support Tickets and Basic Installations Included
10×5 Support

MEGA S50

Rs. 650 | 50 Hours

End to End IT Support
Instant Remote Support
Onsite Visits
Support Tickets and Basic Installations Included
10×5 Support

GigaManage Plans

ITSM (CHARGED PER USER/ UNLIMITED TICKETS/ ANNUAL CONTRACT)

GIGA S0

OMR 5 (per user/month)

Remote Support: Unlimited
Onsite Support Monthly Visits: 0
Desktop Support Included: Yes
Managed Servers: 1
Managed Network: 1 Switch, 2 APs, and 1 Firewall
Managed Backup: Yes
E-Mail Management: Yes
Preventive Maintenance: Yes
24×7 Monitoring and Support

GIGA S1

OMR 6 (per user/month)

Remote Support: Unlimited
Onsite Support Monthly Visits: 1
Desktop Support Included: Yes
Managed Servers: 1
Managed Network: 1 Switch, 2 APs, and 1 Firewall
Managed Backup: Yes
E-Mail Management: Yes
Preventive Maintenance: Yes
24×7 Monitoring and Support

GIGA S2

OMR 7 (per user/month)

Remote Support: Unlimited
Onsite Support Monthly Visits: 2
Desktop Support Included: Yes
Managed Servers: 2
Managed Network: 1 Switch, 2 APs, and 1 Firewall
Managed Backup: Yes
E-Mail Management: Yes
Preventive Maintenance: Yes
24×7 Monitoring and Support

GIGA S4

OMR 8 (per user/month)

Remote Support: Unlimited
Onsite Support Monthly Visits: 4
Desktop Support Included: Yes
Managed Servers: 2
Managed Network: 2 Switch, 4 APs, and 1 Firewall
Managed Backup: Yes
E-Mail Management: Yes
Preventive Maintenance: Yes
24×7 Monitoring and Support

TeraSecure Plans

MANAGED SECURITY AND IT SERVICES

SECURITY ESSENTIALS S1

Remote Support: Unlimited
Onsite Support Monthly Visits
Desktop Support Included: Yes
Managed Servers and Security: Yes
Managed Network and Security: Yes
Managed Backup: Yes
E-Mail Management: Yes
E-Mail Security: OPTIONAL
Website Security: OPTIONAL

SECURITY ESSENTIALS S2

Remote Support: Unlimited
Onsite Support Monthly Visits
Desktop Support Included: No
Managed Servers and Security: Yes
Managed Network and Security: Yes
Managed Backup: Yes
E-Mail Management: OPTIONAL
E-Mail Security: OPTIONAL
Website Security: OPTIONAL

How Can We Help

1

IT Service Management

2

IT Infrastructure Support Services

3

IT Infrastructure Project Implementations

4

Cloud Services

How to reach us

Address
Decoding IT Solutions
PB C2921, PC 900
M floor, Mosaic Towers Block B
Dohat Al Adab Street
Al Khuwair, Sultanate of Oman

Email
[email protected] | [email protected]

Call Us
+968 228 44 755