Managed Servers    

Servers plays the critical role in IT Services delivery as all applications and data ultimately resides on servers . Whether a organization keep servers on cloud or prem, they need a proactive care of servers to keep them secure and always available.  Power MyIT ITSM Includes:  

• 24×7 Servers Monitoring ( We take required  action on all alerts).
• Configurations as per the best practices
• Quick resolution of problems
• We support servers On Prem/Cloud/Hybrid
• Support for all Hypervisors – VMWare, HyperV, Nutanix AOS, XenServer
• Servers GAP Analisys 
• Continuous Improvement 
• Patch Management 
• Our  ITSM Portal will help you know the Servers Architecture , Servers Inventory and Live Monitoring. 

Managed Network  

 Network is the backbone for any IT Environment, all end users reach to their applications and data via the network . As network has many components and one small problem in one component of network can impact the whole network .  Power MyIT ITSM takes care of below network services:

•  Support for all network components switches, firewalls, routers , access points etc
• Network Devices Monitoring 24×7 ( We monitor all alerts) 
•  Quick Resolution for problems
• Support for Changes in network as per business requirements and with service request management process
• Network GAP Analisys for continuous improvement
• Know your network architecture , network devices details and network monitoring from ITSM Portal.
• We support for all major OEMs .i.e Cisco, HP Aruba , Fortigate , Sonicwall, Sophos 

Managed Backup Services 

Power MyIT ITSM provides the assurance that backup is working good all the times. Organizations are getting hit hard by ransomware attacks, natural disasters can happen and system crashes keep happening . Backups can protect you from all threats. We have the readily available backup policies and  monitoring process to keep backup always available.

•  Provides you backup of all critical data.
• Backup as per Organization Policy and best practices
• Daily Monitoring of Backup Jobs 
• Periodic Verification of Backups by restoration testing
• Understand the Backup process and view the daily backup  status on ITSM Portal 
• We help you drafting the backup policies , process  and implement it. 

 Managed Email and Telephony  

Emails ,telephony , messaging are the  essential medium of communication among business users. Poor email systems effects productivity and reputation of business and also emails can also be source of security threats. So well managed email system is must for every business.

  Managed E-Mail Services:

• User and Mailbox management
• distribution lists, Spam control
• Support to End Users for email problems
• E-mail backup

Voice/Telephony Support

• PBX administration
• Users and Extensions management 
• Managing Telephone Lines

Security Essentials

Security is the main concern now for Small and Mid Business . There are several ways a business can get a security attack. Majority of the data breach happens because of the vulnerabilities in endpoints and servers . They can be fixed by applying some  configurations , patches and monitoring. Power MyIT ITSM provides the security essentials to protect your business and we can work together to bring the security at advanced level. 

•  Auditing of User Logons , User account changes
• Microsoft and third party patches
• Endpoint security tools administration 
• Firewall Administration to maintain the websites and application control
• We have the process and team to monitor security alerts regularly and take actions on them